Privacy Policy

Last Updated: January 20, 2026

1. Introduction

Welcome to Oretix ("we," "our," or "us"). We provide a waitlist management and network logistics platform for childcare centers and agencies. We are committed to protecting your personal information and your right to privacy.

By using our services, including our website (oretix.ca) and dashboard, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

We collect information to facilitate the management of childcare waitlists. This data is provided voluntarily by Organizations (Agencies/Centers) or directly by Parents.

A. Organization Data (Business Profile)

  • Account Info: First name, last name, email address of administrators.
  • Business Details: Organization name, address, operating hours, and bio.
  • Location Data: Coordinates (Latitude/Longitude) derived via Google Maps API.

B. Parent & Child Data (Waitlist Entries)

  • Parent Contact: Name, email, phone number, and home address.
  • Child Information: First name, last name, date of birth, and desired start date.
  • Health/Notes: Voluntary notes regarding care requirements.

C. Technical Data

  • Log Data: IP addresses and timestamps for security and debugging.
  • Cookies: Session cookies used for secure authentication.

3. How We Use Your Information

  • Service Provision: To allow organizations to manage waitlists and offer spots.
  • Automation: To calculate child age groups and priority scores.
  • Communication: To send automated emails (e.g., "Pulse Checks").
  • Geospatial Features: To map families relative to childcare centers.

4. Data Storage and Security

We store data in secure, encrypted databases hosted by Supabase. We utilize Row Level Security (RLS) to ensure organizations can only access their own data. All data is encrypted in transit and at rest.

5. Third-Party Services

We use trusted third-party vendors to operate our service:

  • Supabase: Database and Authentication.
  • Google Maps Platform: Address verification and mapping.
  • Vercel: Application hosting.

6. Contact Us

If you have questions about this Privacy Policy, please contact us at: support@oretix.ca